Help Center

How can we help?


What payment methods do you accept?

How do I change or cancel my order?

Can I change my shipping address after placing an order?

When will my order arrive?

Can I use several discount codes in one order?

What do I do if I have missing items in my order?

Which currency are you using on your website?

Shipping & Delivery

How long does shipping take?

How do I track my order?

Why isn't my tracking number working?

Help it my tracking number show its been delivered to the wrong address?

Does ship internationally?

How will my items be shipped?

Will all of my items be delivered at the same time?

Tracking says delivered but my items haven't arrived yet, why?

Is my order eligible for FREE Shipping?

Why is my shipment status unchanged?

Refunds & Returns

How do I return an item?

Will shipping be covered for my return?

What the items/s I received are faulty/incorrect/damaged?

How long is the returns process?

When will I receive my refund?

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